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Shipping policy

Shipping policy

Shipping Policy

Last updated:

At EssentialNest, we keep shipping simple and transparent.

🇦🇺 Shipping Locations

We currently ship Australia-wide only.

  • All orders are shipped from within Australia

  • We do not offer international shipping at this time

⏱️ Order Processing Time

  • Orders are processed within 1–2 business days

  • Orders placed on weekends or public holidays will be processed the next business day

Once your order has been processed, it will be handed to our shipping partner for delivery.

🚚 Delivery Timeframes

Estimated delivery times after dispatch:

  • Metro areas: 2–4 business days

  • Regional & rural areas: 4–8 business days

Delivery times may vary depending on your location, courier delays, or peak periods.

📦 Tracking Information

  • Tracking details will be emailed to you once your order has been dispatched

  • Please allow up to 24 hours for tracking updates to appear

🏠 Address Accuracy

Please ensure your shipping address is correct at checkout.

EssentialNest is not responsible for delays or lost parcels due to incorrect or incomplete address details provided by the customer.

📮 PO Boxes & Parcel Lockers

We do our best to ship to PO Boxes and Parcel Lockers where possible, however delivery availability may depend on the courier used.

⛔ Delivery Delays

While we aim to meet all delivery estimates, delays may occur due to:

  • Courier network disruptions

  • Severe weather events

  • Public holidays or peak sale periods

We appreciate your patience should any unexpected delays arise.

❓ Lost or Missing Parcels

If your order has not arrived within the estimated timeframe, please contact us so we can investigate with the courier on your behalf.

📩 Contact Us

For any shipping-related questions, feel free to reach out:

📧 Email: support@essentialnest.com.au

We’re always happy to help 💛

Thank you for shopping with EssentialNest — proudly shipping from Australia, for Australia.

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